PRB BDExplore & manage your travel

Refund Policy

Most of our airline tickets, hotels, tour packages and service fees are non-refundable after booking.

Refund requests are only accepted via email/written format and under specific conditions:

You are not a 'no-show'

Supplier rules allow a refund

Processing Time

  • Refund processing depends entirely on suppliers (airlines, hotels, etc.).
  • It may take 7-21 working days from receipt of your request.
  • Service fees, booking fees, and transaction charges are non-refundable.